Top 7 Customer Service Skills of Envoy Photography
It takes time, training, practice and dedication to become a rockstar in customer service. But it doesn’t have to be that hard when you know where exactly to focus your efforts on
How many times have you walked away from a great customer service interaction and thought:
“Damn, that support rep’s got skills.”
The reality is, your customers probably won’t notice individual skills in your customer service. What they’ll remember is how they felt about your interaction.
We are here to make you feel better by meeting your needs and going beyond it to make you smile.
1.Empathy
It’s important to understand what happiness and success mean to you. And to do that, you have to step into your shoes.
2.Positivity
We are always happy to provide you with the best service even if you choose not to hire us. We have you to know we care.
3.Patience
We know some people are quick to decide and confirm and others, weave through hours to make a decision, either way we will be patient with you
4. Clarity in Communication
It can also make a big impact on your bottom line. For this reason we want you to be clear of what service you will be receiving with all details
5.Continuous Improvement
We achieve this by measuring our performance. Also your feedback is most welcome
6. Taking responsibility
When things go wrong, we know you expect us to take responsibility for it which we do firstly by ensuring that in the end you are satisfied with us.
7. Effective Listening
Let us hear from you. We are always listening for your input. We appreciate them all.
Thank you For Getting to Know Us
Envoy Photography